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The use of enterprise social networks within organizations is only growing given their impacts on productivity and employee engagement. As platforms like Workplace by Facebook, Microsoft Yammer and Salesforce Chatter continue to sprout and change the game, it is critical that organizations shift away from an expectation of general productivity gains and work to get the most out of these collaborative solutions.
Featuring a comprehensive research note, this report serves to assist teams in focusing on purposeful uses and applications of these platforms, while reminding readers of the recordkeeping implications of using social media networks internally.
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